In this week’s #MMSocialReport – tips to enhance your visual content, an insightful analysis of the New York Times‘ year in social media, the complex relationship between technology and stress, and some of the best blogs on the internet you should be watching.Continue reading
ICYMI: Facebook has acquired a tech startup and 2015 has been deemed the year of the crowd. Of all the blog posts and articles floating around the Internet this week, we’ve rounded up a few useful posts you may have missed, covering news, trends, and features.Continue reading
Happy new year! While everyone was celebrating the past two days, we made sure to keep track of what was happening online and rounded up a few useful posts you may have missed, covering news, trends, and new features from your favorite apps.Continue reading
As much as we complain incessantly about #Boston, you’ve picked a good city to call home while you’re in school. And one thing we’re really good at is social media. Our Mayor (@marty_walsh) hosts #TwitterChat(s) regularly, we’ve won various awards for the city’s social media prowess, and here’s a protip: if you know who to follow on Twitter, that’s enough to be “in the know” in this city.
So here’s a good list to get you started (subscribe to it here):
@BostonTweet
@OnlyInBOS
@universalhub
@BostInno
@ConciergeBoston
@BostonAttitude
@BostonReview
@morisy
@steveannear
@Fara1
@dbernstein
@HeyRatty
@senatorjohn
@TheBostonCal
@BostonTweetUp
@BriteBoston UPDATE: Inactive since 2015.
@CityOfBoston
Mayor: @marty_walsh
Food Trucks: @bosfood
Bikes: @bikeboston
@DoITBoston
@BostonGlobe
@BostonDotCom
@DigBoston
@MetroBOS
@BetaBoston
@WBUR
@wgbhnews
@BostInno
@BostonMagazine
@TheImproper
@cambridgechron
@7news
@CityOfBoston
@UniversalHub
@MassDOT
@BostonPolice
@BostonFire
@BEMSincidents
@BU_Tweets
@EmersonCollege
@Northeastern
@BostonCollege
@Suffolk_U
@UMassBoston
@BerkleeCollege
@EmmanuelCollege
@Harvard
@MITstudents
@SimmonsCollege
@MassArt
@TuftsUniversity
@SMFABoston
@allstonratcity
@YourAllstonBri
@BrightonMainSts
@SomervilleCity
@MissionHillMass
@JP_02130
@thefenway
@YTfenwaykenmore
@kendall_square
@cambridgeUSA
@WelcomeToDot
@DTownBostonBID
@HelloGreenway
@go_centralsq
@onthebar
@thedrewstarr
@petemfboyd
@hiddenboston
@mysecretboston
@mcslimjb
@bostonmixdrink
@eaterboston
@blumie
@boloco
@ZagatBoston
@TheWriteStuffSK
@lmennies
@thrillistboston
@RestoWeekBoston
@BostonChefsNews
@BostonChefsJobs
@backbaymemoirs UPDATE: Inactive since 2015.
@centralsqpigeon UPDATE: Inactive since 2016.
@lukeoneil47
@BDPizzaBrighton UPDATE: Inactive since 2015.
@The66bus
@TomBradysEgo
@iamchrisscott
@bostonmo
@AllstonPudding
@DigBoston
@Vanyaland617
@SoundofBoston
@BDCwire
@Boston_Calling
@together
@boweryboston
@LostinSound_org
@mmmmaven
@MASSEDMC
@lawnond
@GlobeMusic
@mfaboston
@ICAinBoston
@amandapalmer
@mideastclub
@zuzubar
@TheSinclair
@paradiserockclb
@GreatScottROCK
@Brighton_Music
@middlesexlounge
@The_Wilbur
@hob_boston
@ttthebears UPDATE: TT The Bears has closed as of July 2015.
@goodlifebar
@mbta_alerts
@mbta_bus_alerts
@MBTA_CR
@MBTA
@MBTATransitPD
@bikeboston
@Hubway
@Uber_BOS
@HailoBoston
@Lyft
@Bridj
@mettermedia
@haveyoumetter
@discolyssa
@saraherib
@kciccolini
@jasminejamboree
@angelabray
@heshi393
@sierraunsworth
Who are your essential Boston tweeters? Let us know in the comments!
Metter Media LLC is a Boston-based social media management company that implements community-based, localized social engagement strategies for small businesses and corporations alike. Need help with your social media? Email Lauren today.
It was pouring rain on a Wednesday afternoon when I sat down at Foley’s in the South End with Adam Gaffin, aka @universalhub. We were both dripping wet and armed with all the supplies we needed: laptops and smartphones, and both of us seemed to be running on very little sleep.
The night before was the first night that Twitter blew up with news from #Ferguson, Missouri, and if I didn’t already feel more like my old journalist self again, sitting with Gaffin and talking at warp speed about the way we ingest news nowadays made it so. He needs no introduction: @universalhub, the biggest source of real-time news in Greater Boston, convener of crowdsourced iPhone reports and hero of citizen journalism, especially via social media.
In short: we bro’d out for a very long time.Continue reading
Clay Fernald (@claynferno) is the brains behind the Midde East and Zuzu’s social media. From running the actual venue to running the venue’s social media (which includes keeping guests, artists, and followers constantly informed), we bet Clay had a lot of advice for businesses looking to get their big toe wet in the somewhat murky waters of social media. And we were right.
1. Music Monday! #mm
Even if you aren’t in the music business, put your favorite artist in the spotlight on Monday! Have you Heard Aretha Franklin sing Adele? Wooooo! Hashtag #mm means “Music Monday.” Everyone likes music!
2. Follow Back! #ff
In 2012, we got the blue checkmark next to our @MidEastClub Twitter handle? What does that mean, we’re clear for smallpox? No! We’re a recognized professional entity by the almighty Twitter herself! Thanks, birdie!
Anyhoot, we got there by slowly building a great ratio of followers to people we followed. And also we made sure not to follow jerks. Us the #FF hashtag on Friday to engage with your peers, your friends, your competitors and see how fast your list can grow. If you get a #FF notification, follow them back (after checking out their profile, of course!)
3. Report Spammers!
Are you followed on Twitter by a lot of egg icons, or is someone spamming one-of-a-kind Marty McFly sneaker sales on your Facebook Page? Unless it’s Doc Brown himself, use the appropriate buttons to report to Twitter and Facebook that these are spam accounts! Keep the B.S. to a minimum and those news feeds clean for all. It feels like a citizens arrest!
4. Meme it up!
Bored on a Thursday? Send your intern to MemeGenerator to make a clever joke about what you and your team are working on.
See, look what my intern did! She’s a card.
5. Speak in your own voice!
There are lots of conflicting words of advice about this, but as a brand, you are still a person, or hopefully, a team! Sign your tweets if you need to express who you are.
For example. nerd musicians @PaulandStorm share a Twitter account and they simply sign tweets this way: [P] = Paul, [S] = Storm.
In the MidEastClub Twitter bio, we are a collective team, but we post as “The Box Office, Jill&Steph&Jamie&Clay.” This puts at least a name to the company (four names, in fact!) that people can relate to!
6. Acknowledge your mistakes.
If we make a mistake or update set times, we say “oops” or “updated set times.”
Catching a Lyft may be as easy as opening an app on your phone, but Zach Cole, Lyft’s social media manager, doesn’t have an easy job. From mastering Lyft’s “cool dude next door” voice on Twitter to handling Lyft’s responses to the numerous red-tape it faces in many states across the country – Cole has a lot to handle, but he makes it look effortless! We asked him for some advice for businesses looking to emulate that kind of organic presence.
1. Find out what your audience likes.
Brands that don’t constantly talk about themselves often find great success. Knowing what your audience is truly interested in can help inform your content strategy, so that you’re able to share more content that isn’t centered around your brand, but still communicates your brand values.
2. Create a content calendar.
Brands with strong content calendars do two things really well: they have a regular posting frequency per social channel, which helps brands understand when they can best reach their audience, and they post a variety of content. Content calendars are great tools for bucketing content into categories so that brands can share a balanced variety of content.
3. Set goals.
Talk with your marketing and brand teams to determine your brand’s goals for social media. This way, you can have an idea of what matters most when working to improve your social strategy. Goals vary from one brand to the next — some brands (media and e-commerce) will often measure website traffic from social, while others may want to focus on reaching a target demographic with a specific message.
4. Experiment.
Try new things! The world of social media is still relatively new, so there’s always room to experiment. Try sharing new types of content, playing with copy, working with influencers, etc. You sometimes never know just where you’re going to find the most success until you give it a go — and generally social media lets brands do this at minimal cost.